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Terms & Conditions

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Payment

We accept all major credit and debit cards, UK cheques, UK Postal Orders and cash. We accept cash in Pounds Sterling, Euros & US Dollars.

Cheques and Postal Orders should be made payable to “GH”.

All cash or UK Postal Order transactions should be sent by registered delivery to ensure it reaches us. You are advised to take out adequate insurance to cover your payment with your registered delivery to cover yourself in case the funds are lost. We are NOT responsible for payment lost in transit to us. We cannot process orders until we receive the funds.

Our address for UK cheques, UK Postal Orders and cash is:-

GH
Access Self Storage
1a Neptune Road,
Harrow,
Middlesex,
HA1 4HY
UK

Your credit card statement will show a debit from “GH”.

These terms and conditions may be changed at any time by us and we are not under any obligation to notify you of such changes.

The total amount you pay is the same, regardless of the payment method you use.

Payment will be processed using the services of Protx and Natwest Streamline Merchant Services.

VAT

All prices are quoted in UK pounds Sterling and include VAT.

Shipping

UK Orders are shipped via Interlink Courier or Royal Mail Signed For at 4.99 for orders under 75 pounds, free of charge over 75.

Europe / Rest of the World are shipped via DPD or Royal Mail International Signed For, starting from 5.99 GBP Pounds

Secure Shopping

Our system is designed so that sensitive information about orders is never transmitted insecurely. Even we do not see your credit/debit card details as they are submitted to your bank to obtain payment using SSL encryption technology.

We take a number of steps to guarantee security and prevent fraud.

We use a 'secure SSL server' that uses the securest available encryption to hide all the information.

We also use the services of excellent payment partners namely Natwest Streamline Merchant Services and Protx, both of whom are leaders in their field.

Alternatively you can send us a cheque or postal order (UK Only) made payable to “GH”  Our address for cheques and postal orders is:-

GH
Access Self Storage
1a Neptune Road,
Harrow,
Middlesex,
HA1 4HY

Limitation of Liability

These terms and conditions are not intended to exclude any provision of the Unfair Contract Terms Act 1977, or of the Unfair Terms in Consumer Contracts Regulations 1999, or of any other legislation designed to ensure that the rights of parties to a contract of the type of this Agreement (i.e. standard terms and conditions which are not individually negotiated) are fairly balanced.

Subject to the aforesaid, we shall not be liable to you for any loss or damage unless such loss or damage arises as a direct result of our negligence, recklessness or wilful misconduct, or fraud or misrepresentation on our part.

To the fullest extent permitted by applicable law, we disclaim all liability for our employees’ or sub-contractors’ negligence.

We may include links from time to time from our website to other internet sites. We have no control over the content of such sites and disclaim any liability in respect of your use of such sites.

Our total liability to you in respect of any claim by you arising out of or in connection with the provision (or the failure to provide) the goods shall be limited to the value of the goods supplied.

No claim by you against us shall be valid unless you have notified us of the details of the claim within one year of it arising.

Every provision of this clause excluding or limiting liability shall be construed separately, applying and surviving even if for any reason any of these provisions is held inapplicable or unenforceable in any circumstances, and shall remain in force notwithstanding the expiry or termination of this Agreement.

Website Content

We have used reasonable care and skill in compiling the content of our website but make no warranty, express or implied, as to the nature or accuracy of any material on the website and cannot accept liability for any particular material on the website or as a result of any use of or reliance placed upon information contained within the website.

Although every effort is made to ensure complete accuracy, some prices or details shown on the website may change from time to time, and it is possible that errors will occur. We will use reasonable endeavours to rectify any errors as swiftly as possible.

Please note that as many of our products are hand made, colours and designs do vary slightly. All sizes given on GrowHigh.co.uk are approximate. If you have very specific requirements, please email before ordering.

GrowHigh.co.uk may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.

Contact Details

If you have any queries about these terms and conditions, or any other aspect of our website, or you have a complaint, please contact us. See below for details.

We shall respond to any communication received by us as quickly as we can.

GrowHigh.co.uk may change or withdraw any part of GrowHigh.co.uk at any time without notice.

If you would like help ordering, or would like further information please contacts us via any of the following methods:-

E-mail: sales at (@) growhigh.co.uk

Tel:- +44 (0)20 8861 2571 our lines are open between 11am - 5pm GMT. Mon - Fri & 11am - 4.30pm Sat. Sunday - Closed

Post:- GH
Access Self Storage
1a Neptune Road,
Harrow,
Middlesex,
HA1 4HY

These Terms constitute the full agreement between you and GrowHigh.co.uk and may only be amended in writing.